• Consumer trends & innovation at One Step Beyond Conference

    The One Step Beyond conference organised by The Buyer and Sophie Jump, in partnership with the WSTA, is back. First held in March 2020 the one day event is returning to London on October 31 with a unique mix of experts in consumer trends, behaviour, innovation and technology from outside the drinks and hospitality sectors combined with leading players within the industry who can help identify the key trends and issues we all need to be on top of in our respective businesses. The event will look to tackle the future shopper, how to make the most of direct to consumer and how understanding what dictates human behaviour can have a direct impact on your bottom line.

    The One Step Beyond conference organised by The Buyer and Sophie Jump, in partnership with the WSTA, is back. First held in March 2020 the one day event is returning to London on October 31 with a unique mix of experts in consumer trends, behaviour, innovation and technology from outside the drinks and hospitality sectors combined with leading players within the industry who can help identify the key trends and issues we all need to be on top of in our respective businesses. The event will look to tackle the future shopper, how to make the most of direct to consumer and how understanding what dictates human behaviour can have a direct impact on your bottom line.

    mm By September 22, 2022

    The One Step Beyond Conference takes place at The Other Place theatre in London on October 31. There are only 100 places available so to buy your ticket click here. Our thanks go to our partners the WSTA, Freixenet Copestick and Stranger & Stranger. 

    We might spend our day-to-day work producing, importing, marketing, buying and selling wines, beers and spirits, but a vast number of the decisions we are making are dictated to by changes in consumer needs, how shoppers behave, and the technology and innovation that is driving so many of those decisions.

    That is what the One Step Beyond initiative is all about. Opening the drinks, retail and hospitality sectors up to the mainstream consumer trends and issues that are having the biggest impact on our sectors – whether we realise it or not. Created by The Buyer and drinks marketing and business consultant,  Sophie Jump, One Step Beyond was first launched in March 2020 with a conference just weeks before we went into the Covid lockdown.

    The One Step Beyond events from The Buyer and Sophie Jump have looked to bring expertise in consumer insights, trends, innovation and technology to the drinks, retail and hospitality sectors

    The world has moved on a great deal in the subsequent two years, so much so that the One Step Beyond concept moved online with a series of quarterly webinars that looked to keep the drinks and hospitality sectors up to speed with the vast changes taking place in the world around us. (You can catch up on all on the previous online One Step Beyond events here).         

    We are now in a position to bring the live One Step Beyond conference back with another full day of expert insights from both inside and outside our sector. Here is the current line up of keynote speakers and panellists with extra names to be confirmed. Please note there are only 100 places available in the theatre so if you are interested then please book up now. You can buy your tickets here. 

    You can see what you are in for by catching up on the full report from our last One Step Beyond conference which is available here.   

    Key Sessions and Speakers

    The Future Shopper & New Technology 

    Wunderman Thompson Commerce’s Naji El Arifi will look at the future shopper

    What does the future consumer and shopper look like and what are the new technologies that are going to dictate and change their behaviour? Naji El Arifi, Head of Innovation Wunderman Thompson Commerce, the global creative agency, consultancy and technology company, who took part in the first One Step Beyond conference is back to share Wunderman’s latest insights on the future shopper and new technology.  

    Panel Discussion: Todd Davis, head of commercial strategy at Proof Insight, the new standalone insights division of the C&C Group that includes Bibendum and Matthew Clark, offering bespoke analysis to the drinks industry. (Others participants TBC).  

     

    Taking Direct to Consumer to the Next Level

    What we can learn from digital luxury brands and how do you deliver an exclusive retail experience in the age of e-commerce with: 

    Agnes Hjelmer will look at the role of clubs in running an effective e-commerce business

    Agnes Hjelmer, chief executive of Bonti, the luxury Swedish online baby retailer:  ‘Deploying the club concept to engage and retain your customers’. Agnes Hjelmer will look at how online businesses run subscription and club services and how you can add real value and build loyalty with your customers.

    Panel Discussion: Erin Smith, marketing director at Slurp and head of e-commerce at Freixenet Copestick. (Other participants TBC). 

    Understanding Consumer Behaviour’s Impact on Business

    Richard Shotton is one of the world’s leading experts on consumer behaviour and how it can be applied across retail, hospitality and business

    How to understand behavioural biases in your target consumer and how they can help shape your future business marketing strategies. Richard Shotton, founder of behavioural science marketing consultancy Astroten and author of The Choice FactoryRichard Shotton works with a wide range of FMCG, retail, and drinks companies helping them shape their marketing, promotion, point of sale and branding by understanding the decision making process of their consumers and how understanding human behaviour can have a direct impact on their bottom line.

    Richard Shotton took part in one of our online One Step Beyond webinars. You can watch the recording and his session here. You can also read The Buyer interview with Richard Shotton here.

    Freixenet Copestick’s Lucy Auld

    Panel Discussion: Lucy Auld, head of marketing FXC Brands; Ed Gerard, chief commercial officer, Mocktails; and Todd Davis, head of commercial strategy at Proof Insight. 

    Ed Gerard is heading up the commercial operation at at no & low brand Mocktails

    Leaders Interview with Katy Keating, Lay & Wheeler 

    Katy Keating has puts a huge emphasis on creating and driving the right staff culture as part of her management style at Lay & Wheeler

    Richard Siddle interviews Katy Keating, managing director of Lay & Wheeler about how she has been able to introduce a start-up culture to a 150-year-old business and how to run a fine wine direct to consumer business.

    Final Panel Debate with Conference Speakers.

    The One Step Beyond Conference takes place on October 31 between 9am and 6pm at The Other Place Theatre, London, 12 Palace Street, London SW1E 5JA. Tickets cost £250 plus VAT. Buy your ticket here.

      With thanks to our One Step Beyond Partners 


     

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